Policy
Ready to leave Black Label Clearance? No problem — we respect your decision. But before you go, consider this:
Thousands of users rely on Black Label Clearance every day to help ensure their online dates are secure. Being a fully verified Gold Member can boost your trustworthiness in the dating world and may improve your chances of meeting someone special.
If you've already upgraded to Gold and completed ID verification through Black Label Clearance, we recommend keeping your profile active, even if you're not logging in regularly.
If you're sure you want to delete your account, simply fill out the form below. Your data will be permanently deleted. Please allow up to 24 hours for your profile removal to fully process.
Eligible Gold Members may receive a refund minus a $5 administrative fee covering processing costs.
Refunds typically appear in your bank statement within 1–2 business days after approval.
Refund requests are reviewed according to our non-refundable policy and granted at our discretion.
We're sad to see you go, but we wish you the best in your online dating journey!
Email us to request a refund.
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